CarveSubprocessors
These services support Carve Cloud. The providers that receive your information depend on the features and provider you select. AI services may receive window images, controls, prompts, and relevant task context. Provider roles, processing locations, and retention depend on applicable agreements and settings; a listed headquarters location is not a promise of exclusive storage in that country. Material changes receive notice as required by law or our agreement.
| Provider | Purpose | Data | Location |
|---|---|---|---|
| OpenAI | Model inference for Guide questions and tasks | Relayed request content (window images, accessibility controls, prompts, and relevant task context) | United States |
| Anthropic | Model inference for Guide questions and tasks | Relayed request content | United States |
| Cloudflare (when enabled) | Browser verification, edge security, and API proxy | Browser/network signals; proxied requests can contain task context | Global network |
| Stripe | Payments, tax calculation, billing portal | Email, billing address, payment details, subscription status | United States |
| MongoDB Atlas | Database for accounts, devices, sessions, and usage metadata | Account and usage metadata (no request content) | United States |
| Heroku (Salesforce) | Hosting for Carve Cloud | Request content in transit; account and usage metadata | United States |
| Resend | Transactional email | Email address, sign-in codes, notices | United States |