CarveRefund Policy
- Subscriptions. Cancel anytime through the billing portal; you keep access until the end of the paid period. If you cancel within 14 days of your first payment for a new subscription and have used fewer than five tasks, email us and we will refund it in full.
- Task packs. Refundable in full within 14 days of purchase if no task from the pack has been used.
- Service failures. If Carve Cloud was unavailable for a material part of a paid period, we will credit or refund the affected time on request.
- Statutory rights. Nothing here limits refund rights you have under the law where you live.
Write to support@getcarve.app from your account email. Refunds go to the original payment method and usually arrive within ten business days.